The type of personal information we collect:
We currently collect and process the following information:
· Personal identifiers, contacts and characteristics (for example, name and contact details)
· Financial information (for example, payment details)
· Demographic information (for example, age, gender, location)
· Information about your professional background (for example, job title, company name)
· Other information relevant to providing PMO, project, programme. risk management and virtual assistant services.
How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· When you sign up for our services · When you contact us with enquiries or requests
· When you provide feedback or participate in surveys
We also receive personal information indirectly, from the following sources in the following scenarios:
· From publicly available sources for the purpose of verifying your professional background and credentials
We use the information that you have given us in order to:
· Provide project management services · Provide virtual assistant services
· Maintain accurate records of our interactions with you
· Improve our services and customer experience
· Comply with legal and regulatory obligations
We may share this information with:
· Our team members who are directly involved in providing services to you
· Third-party service providers who assist us in delivering our services (e.g., payment processors, IT support)
· Regulatory authorities or law enforcement agencies as required by law or in response to legal requests
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at hello@welovepmo.co.uk.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep personal information for as long as necessary to fulfil the purposes outlined in this privacy notice and in accordance with legal requirements. We will then dispose of your information by securely deleting electronic records and shredding physical documents.
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at hello@welovepmo.co.uk if you wish to make a request.